Information for Legal Practitioners

The Legal Profession Complaints Committee produces a range of publications to inform the profession and the community.

1. Brochures
2. Policies and Guidelines
3. Publication Notices

• Responding to complaints – best practice for legal practitioners

• June 2010 Current Issues: Supervision of Junior Practitioners; Threats of Defamation; Terminating a Retainer; and Summary Conclusion
• April 2010 Dealing with Complaints About Service Issues
• February 2010 Current Issues: Making the Withdrawal of a Complaint a Term of Settlement; Professional Courtesy; Use of Letterhead; and Legal Aid.
• December 2009 Current Issues – Reporting Trust Account Irregularities and Mediation
• September 2009 – Summary Conclusion Powers
• June 2009 - Costs Complaints
• March 2009 – Recent matters: Taking care with correspondence to third parties about Family Court orders; Specifying GST in costs agreements; and Dealing with letters of complaint
• December 2008 - Dealing with the Legal Practitioners Complaints Committee
• November 2007 - Briefing Counsel – The First Step
• September 2007 - Sale of legal documents on websites
• February 2007 - Improper pressure by legal practitioners in correspondence
• September 2006 - Advertisements for free advice/consultations
• May 2006 - Using Professional ‘Letterhead’ in personal matters
• October 2005 - Articled Clerks: What is adequate supervision?
• July 2005 - Disclosure of Victim Impact Statements
• February 2005 - Responding to complaints and conduct enquiries
• March 2004 - Use of threats in correspondence
• November 2003 - Issuing of summonses by practitioners for recovery of costs
• June 2003 - Obtaining client agreement to deposit trust monies into a general account
• February 1998 - Advertising – ‘Free’ consultations
• November 1997 - No win no fee agreements – advising clients of their liability to pay disbursements
• October 1997 - Use of discovered documents
• February 1996 - Advertising (Professional Conduct Rule 4.2)
• September 1994 - Case Management Summonses
• June 1993 - Failure to formally discontinue action against client to recover costs

• March 2009 - Reasons for Decision regarding Christopher Neil Raphael

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