Publications

The Law Complaints Officer has a range of publications available to both consumers of legal services and members of the legal profession. Contact this office if you would like hard copies of the following publications sent to you.

1. Brochures
2. Fact Sheets
3. Annual Reports

• Information about the Committee and its procedures
• Legal clinics and centres where legal advice is available

• Negligence
• Opposing legal representatives
• A guide to better communications with your legal practitioner
• A bill from your legal practitioner: What to do if you think it is too much
• Costs disputes
• Costs disclosure: What your legal practitioner is required to tell you about costs
• Types of costs

• 2008/2009 Annual report
• 2007/2008 Annual report
• 2006/2007 Annual report
• 2005/2006 Annual report
• 2004/2005 Annual report
• 2003/2004 Annual report

Papers

• How to minimise billing complaints - Presented 13 August 2010 to Law Society seminar by Diane Howell, LCO
• A positive approach to complaints – Presented 31 March 2010 to LegalWise seminar by Diane Howell, LCO
• Understanding & Avoiding Complaints – Presented 24 March 2010 to LegalWise seminar by Karen Whitney, Senior Legal Officer
• ‘Ethics Revisited – the view from the LPCC’ - Presented in March 2009 to Law Society of WA seminar by Diane Howell, LCO
• ‘How to minimise billing complaints’ – Presented in February 2009 to Legalwise seminar by Diane Howell, LCO
• ‘Legal Profession Act 2007 changes relating to the LPCC’ – Published in Brief magazine June 2008 by Chris Zelestis QC, Chairperson LPCC
• ‘Trust Accounting under the Legal Profession Act 2007’ – Presented in May 2008 to Law Society of WA by Anna Young, Senior Trust Account Inspector

Home